For pricing, please visit the Schrodinger Sales Center and complete the online form. An account manager will contact you as soon as possible.
For bug reporting, please provide a brief description of the problem, the exact steps leading up to the problem, the version of PyMOL being using (eg. 1.2r3s open-source 32-bit), the operating system being used (eg., Mac OS X 10.6.3, Windows Vista Home Edition 32-bit), and any other relevant details.
For tech support, paying customers may email firstname.lastname@example.org from their registered email address (please provide your invoice number). If you are not a sponsor, please visit http://pymolwiki.org and https://lists.sourceforge.net/lists/listinfo/pymol-users to get answers.