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There is a known bug (that we're investigating) that only appears on 32-bit Windows with SP1 installed. If you have this setup and PyMOL refuses to launch, please set PyMOL's compatibility mode to plain Windows 7 (without SP1). All other modes are known to work, except this one mode (and only through direct machine access: rdesktop access is not affected).

The Fix

Locate the PyMOL program in the 'Start' panel, but instead of launching PyMOL, right-click on it, and then select 'Properties' > 'Compatibility'. You will then be able to turn on compatibility mode, and select one of the following:

  • XP SP2
  • XP SP3
  • Vista
  • Vista SP1
  • Vista SP2
  • Windows 7
troubleshooting/windows/launch2.txt · Last modified: 2013/08/19 21:00 (external edit)